Frequently Asked Questions

1 、 Who are we? What is Bigolivetopup?
Bigolivetopup is an authorized distributor of BigoLive. We provide diamond sales and customer support 24 hours a day, 7 days a week. You can find great deals here with low prices and instant delivery.

2 、 Why is the diamond package on your website different from the "dealer page" displayed in the BigoLive application?
The diamond package displayed on the "Dealer Page" of the BigoLive application is only an example of BigoLive's settings and does not reflect the actual content provided by the dealer. As a third-party diamond dealer, all diamond packages available for purchase are displayed on our website.

3. Are the diamonds in Bigolivetopup officially authorized by BigoLive?
Yes, Bigolivetopup is the official partner of BigoLive. All BigoLive diamonds sold are officially authorized. The BigoLive platform also has a Bigolivetopup diamond exchange portal. Please feel free to purchase.

4、 Can I buy diamonds for others?
Sure, just fill in someone else's BigoLive ID when placing an order.

5 、 When is customer service online?
Bigolivetopup customer service provides 7X24 hour service, ready to serve you at any time.